Need a hand? Email info@thecatchbook.co.uk and a real person will reply. Include your app version — Settings → About shows it, and Settings → Help → Email Support fills it in for you.

Contact Us

Email: info@thecatchbook.co.uk

Or, from inside the app: Settings → Help → Email Support.

My log isn't on my new iPhone

Make sure you are signed in to the same iCloud account on both phones and that iCloud is switched on for The Catch Book (iOS Settings → [your name] → iCloud). Syncing can take a few minutes on Wi-Fi. If you made a backup file, restore it from Settings → Backup & Restore → Import Backup — importing the same backup twice never creates duplicates.

How do I back up?

Settings → Backup & Restore → Export Backup. The app writes one file containing every trip, catch, photo and custom list. Save it to Files or iCloud Drive.

Can my family share one log?

Yes. Add everyone in Settings → Anglers and tag who caught each fish. Personal bests and the Angling League on Home are tracked per angler.

Does it work without signal?

Yes. Everything is recorded on the phone. iCloud sync catches up next time you have a connection.

Purchases and refunds

The app is bought through the App Store, so refunds are handled by Apple at reportaproblem.apple.com.

Privacy

See our Privacy Policy. In short: no account, no tracking, and we cannot see your log.